News & Events

Most calls to 911 centers are wireless, relying on towers to track locations
August 2, 2017
When 911 callers can't provide their location, it's up to technology.
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Major milestone reached in effort to pinpoint wireless 911 calls from buildings
October 4, 2016
Today, the 911 National Emergency Address Database (NEAD) LLC, an independent entity established by CTIA®, announced a major step toward helping first responders locate wireless 911 callers more accurately indoors by selecting West's Safety Services to develop and operate the NEAD Platform.
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Bids Needed On Franklin County 911 Upgrade To Connect First Responders
August 24, 2016
Tower companies will get a chance to bid on a 911 upgrade to “E911” in Franklin County, TN.
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FCC Public Safety Chief: Inaccurate 911 Maps “Are Killing People”
August 18, 2016
Critical 911 maps are “too often” inaccurate, especially across jurisdictional boundaries, which is undermining efforts to improve emergency location services from wireless devices.
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911 recordings from fatal hostage standoff expose system shortcomings for finding callers
August 15, 2016
Recordings of 911 calls with a mortally wounded man in an Omaha double homicide shed new light on the inadequate system for finding wireless callers in emergencies when they can’t say where they are.
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Android Feature Helps Pinpoint Mobile User Locations in Emergencies
July 25, 2016
Android feature designed to give first responders more accurate location data
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John Oliver Declares an Emergency on 911 on Last Week Tonight
May 16, 2016
It's an emergency on emergency services
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Improved wireless coverage is a major concern for the FCC and cellular service providers
March 15, 2016
Unreliable cell phone signals can also plague first responders in urban areas.
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Hey Siri, Can I Rely on You in a Crisis? Not Always, a Study Finds
March 14, 2016
If someone is in distress, virtual assistants often fall seriously short, a new study finds.
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911 Mobile Dispatch App Now Live In Oakland, But For A Fee
March 3, 2016
A controversial new mobile app now live in Oakland connects 911 callers directly to Oakland police dispatchers, for a fee.
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Can You Find Me Now? Why Calling 911 Will Get Easier
December 2015
Phones can detect your location, but emergency responders can’t. That’s all going to change soon.
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The 911 System Isn’t Ready for the iPhone Era
November 23, 2015
16 years later, our emergency response system faces an emergency of its own in the form of outdated technology.
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Smart phone app finds missing student in Georgia railroad ditch
October 20, 2015
Georgia Institute of Technology student missing for several days until he was found injured but alive in a railroad ditch.
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FirstNet CTO optimistic for smartphone partnerships
FirstNet CTO optimistic for smartphone partnerships By Nicole Blanchard
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How Cellular Phone Carriers Won Looser Emergency 911 Rules
September 29, 2015
A one-year lobbying blitz makes it harder to find those needing help, critics say.
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FCC Commissioner pushes next-gen 911
August 25, 2015
Federal regulators have fined operators $40M for outages in last four months.
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'Call 911': Man says Siri made the call that saved his life
August 17, 2015
A Middle Tennessee teen is alive, thanks to Siri.
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Indiana 911 Dispatcher Placed on Leave
August 7, 2015
A 911 dispatcher in Gary, Indiana, was placed on leave after telling a caller no ambulances were available.
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FCC Cracking Down on 911 Service Failures
July 17, 2015
Phone companies prodded for new technology to avoid glitches.
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Verizon Hit with Big Fine Over 911 Outages
March 18, 2015
Verizon has agreed to settle with the FCC on an investigation into an outage of its 911 service last year.
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911's deadly flaw: Lack of location data
February 22, 2015
A technology shortfall can lead to tragic results, a national investigation shows.
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Así funcionaría el 911 que podría tener México en 2015
November 27, 2014
Esta tarde, el presidente Enrique Peña Nieto propuso la creación de una línea nacional de emergencias para tratar de tener mayor y mejor respuesta al momento en el que ocurra una en el país.
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